UNSW Voicemail is a computerised voice messaging service for staff at Kensington and Randwick campuses and comes free of charge for all standard services. If you don't already have Voicemail for your phone extension contact the IT Service Centre or create your own service centre request via the IT Self-Service web interface. You can also take over an existing Voicemail box - for example if you have taken over someone else's role.


*Guide for Kensington Campus.

Mobile End User Support

Contact Optus Premium Support: 1300 130 756 for the following issues:

* Reporting lost or stolen mobile handsets
* Assistance with using handsets or service features

Contact the IT Service Centre for the following:

* Billing Enquiries
* Mobile Coverage
* Global Roaming
* Any other issues