UniWeb is available to the following residential colleges - Kensington Colleges including Barker Street accommodation, Shalom College and some residences in New College.

Setting up your computer
If you are using a personal computer or laptop to access the internet from a residential college your computer's network connection settings need to be set for DHCP ethernet connections. In many cases this is the default setting so try accessing UniWeb by just connecting the ethernet cable to your computer and logging into the UniWeb URL below. If you don't have success with this, refer to the instructions below on setting up your computer to use UniWeb:


Logging in to UniWeb
Once your computer is set you need to log into the UniWeb home page via the link below. It is recommended that you bookmark the UniWeb home page for future reference.


Use your Student login ID and UniPass to log into web UniWeb. You can visit UNSW based web sites for free (eg myUNSW, eLearning Vista) but you must have a credit balance in your UDUS account before you can browse non-UNSW sites, access email or use a chat client etc. See 'Paying for UniWeb' below.

UniWeb usage meter
When you log into UniWeb a pop-up usage meter window appears. Once you have funds in your UDUS account you use this window to set a limit on how much of your funds you wish to spend in any connection session.

Note: ensure your web browser allows pop-ups for the UniWeb usage meter. If the meter is missing look at the top of your current web page for a pop-up warning message.

Logging out of UniWeb
To stop using UniWeb, click the 'Logout' button in the usage meter window. If your turn your computer off your UniWeb session will end.

Note however that simply closing your web browser will NOT end your session. Always log out using the usage meter window.

If your session is idle for more than 30 minutes (that is, if none of your internet applications send information or check for new email for more than 30 minutes) you may be automatically logged out of UniWeb.

More information on using UniWeb can be found by clicking the 'Help' button or visiting https://uniweb.unsw.edu.au/help.html.

UniWeb is charged at a flat rate of $0.0044 per MB ($4.40 per GB) including GST, for both downloads and uploads at any time of the day or night. You are only charged when you access resources outside of the UNSW network. Access to resources on the UNSW network such as myUNSW, UNSW Library online resources, my eLearning Vista and Blackboard is free. There are no monthly access or set up fees. UniWeb access charges reflect the costs incurred by UNSW for internet traffic through our service provider and the costs associated with the ongoing maintenance of the service.

UniWeb is a prepaid service, so you must have some money in your UDUS account before you can access internet services outside of the UNSW network.

Checking your UDUS balance
You can check your UDUS balance when you log into the Online Payment System at https://ops.unsw.edu.au/UDUS/. Your balance is listed above the 'Amount to pay' fields. Alternatively, when you select ‘All my available money’ on the UniWeb home page, it will display what credit you have left.

Online credit card payments
Pay online via the Online Payment System https://ops.unsw.edu.au/UDUS/. Log in using your Student Login ID in the form of z1234567 and your UniPass password.

Credit Card payments in person
Pay via credit card by visiting the IT Assistance Counter.

Cash and EFTPOS payments
You can pay via cash, credit card, EFTPOS or cheque at the UNSW Cashier's Office, lower ground floor of the Chancellery, near Student Central. Note that you still need to take your payment receipt to the IT Assistance Counter to have your UDUS account credited.

As UniWeb is only available to current students, you will no longer be able to continue using UniWeb after you have graduated or ceased studying at UNSW. Your UDUS account will be deactivated around 3 months after you have finished studying at UNSW.

No Refunds Policy
When you leave UNSW your UDUS account will be deactivated. Any credit remaining on your UDUS account at that time cannot be refunded. However here are two options of what you can do with your remaining credit prior to leaving UNSW:

Run down your balance
Continue to use your UDUS account until it runs low of funds then top up in small increments only as required.

Transfer your balance
You can transfer your UDUS balance to another student or staff member and make private arrangements with them for reimbursement. To transfer your balance, visit the IT Assistance Counter with your student card and the student or staff number of the person you want the funds transferred to.