UNSW Outages

UNSW Outages

Service Interruptions

A Service interruption is where a service is temporarily unavailable due to a system or hardware fault or planned maintenance.

Duration: Friday 22/08/2019 – Monday 26/08/2019
Whats happening? Archibus is being upgraded.
How does this affect me? During this maintenance period updates made in MyUNSW > Personal Information> Staff Directory will not be reflected on the Contacts Directory until the 27/08/2019
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

Duration: 8:00PM 21/08/2019 – 10:00PM 21/08/2019
Whats happening? UNSW IT will be performing maintenance on myUNSW and SIMS.
How does this affect me? During this maintenance, you will not be able to access myUNSW and SIMS.
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

Duration: 7:30:00AM 21/08/2019 – 8:00AM 21/08/2019
Whats happening? UNSW IT will be performing maintenance on myUNSW > My Staff Profile and PiMS System
How does this affect me? During this maintenance, you will not be able to access myUNSW > My Staff Profile and PiMS System
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

Duration: 8:00PM 14/08/2019 – 10:00PM 14/08/2019
Whats happening? UNSW IT will be performing maintenance on myUNSW.
How does this affect me? During this maintenance, you will not be able to access myUNSW.
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

Duration: 1:00AM 14/07/2019 – 9:00AM 14/07/2019
Whats happening? The following Turnitin services will be unavailable during a period of scheduled maintenance:
*Turnitin
*Feedback Studio for iOS
*iThenticate
This maintenance will include several hardware updates and performance improvements.
How does this affect me? Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

Duration: 18:00 11/07/2019 – 19:00 11/07/2019
Whats happening? UNSW IT will be performing maintenance on myUNSW.
How does this affect me? During this maintenance, you will not be able to access myUNSW.
Who can I contact for help? If you have questions or require further support, please contact the IT Service Centre on +61 2 9385 1333.
Thank you for your cooperation during these essential works.

View outages history here

Application Maintenance

The following applications will be unavailable to customers during its scheduled maintenance times below:

IDM - Daily 23:50 - 01:35 and 06:45 - 07:00

myUNSW – Weekly Wednesday 18:00 to 20:00

Page last updated: Friday, May 19th, 2017