Service Catalogue

Service Catalogue

New Students or password resets click here

Students & Staff

Use Identity Manager (IDM) to re-set your zPass and UniPass passwords, or to manage your UNSW email account attributes.

 Info & Help

TELT or Technology Enhanced Learning and Teaching, is the suite of eLearning technologies and applications such as Moodle that support learning and teaching at UNSW.

 Info & Help

Provides a centralised printing and consumables management solution for students and staff at UNSW to registered printing devices. Wireless printing available from

 Info & Help

Provides a Standard Operating Environment (SOE) which enables hardware and software asset management, software deployment facilities, and the detection and remediation of security threats.

 Info & Help

Provides File System Access to UNSW staff and students, with the ability to self-restore files or create new shared folders.

 Info & Help

Services tailored to support the management and storage of UNSW research data.

Management Storage HPC

Office 365 is a cloud based subscription, that allows you to always have the most up to date tools from Microsoft.

An email service for staff, undergraduate and non-research postgraduate students.

Student Info  Staff Info   Info & Help

A fast, secure, wireless network connection from a wide range of locations across UNSW's campuses via Wi-Fi-enabled laptop or mobile device.

Student Info  Staff Info   Info & Help

View and Update your HR details, leave, fortnightly pay advices and OHS. Managers and Supervisors can manage their staff leave, pay, and training.

 Info & Help

A range of software is available at discounted prices and in many cases at no charge to staff and students as part of a UNSW-wide site licence.

Student Info  Staff Info   Info & Help

A suite of UNSW-developed apps is being released. Check your device's application store for apps such as myIT Mobile or UNSW Library.

Staff & Student Info

Access a wide variety of training and courses to support staff learning.

Staff Info Student Info

myAccess allows you to access your applications that you would normally only get in the teaching labs virtually. This means you can access them anytime, anywhere that you have an internet connection. Maple, Ansys, Matlab and AutoCAD are just some of the applications already available.

Staff Only

An email service for staff and postgraduate research students that provides messaging and calendar services.

 Info & Help

Facilitates the purchase of standard hardware products by UNSW Staff members for use within individual Faculties or Divisions.

Staff Info   Info & Help

Provisioning and support of telephones, voicemails, audio conferences, call centres and other telephony features to the UNSW community.

Staff Info

NewSouth Financials (NSF) holds centralised data relating to Financial Transactions.

 Info & Help

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IT Central - UNSW IT Blog

IT Central is a blog for IT which aims at communicating new services, initiatives, project updates, review of new technology and hints and tips with the UNSW community.

IT Service Centre

Reset your zpass or unipass here How long is it going to take to resolve my call? UNSW IT Annual Satisfaction Survey

Service Status

Check the availability of primary online services such as myUNSW, Blackboard etc

UNSW Resources

  (02) 9385 1333

Page Last updated: Thursday, April 27th, 2017