News at UNSW

Planned Migration of Student Home drives - Friday 1st June 2018

AWe will be carrying out emergency maintenance in order to ensure the stability and performance of our systems during the exam period next week. Maintenance will start Friday 01/06/2018 22:00.

Please read the full information here...

UNSW Recommendations for macOS Sierra

Apple is releasing its new version of the Mac operating system, macOS 10.12 Sierra on 21st September 2016.

Mac users running 10.11 can upgrade their Mac via the Mac App Store from the 21st, however UNSW IT suggest you delay upgrading your Mac for a few weeks to give Apple and app developers time to address the many bugs that typically exist in a new operating system release.

Please read the full story here...

HP Notebook Computer Battery Safety Recall - UNSW Not Affected

HP has announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through August 2015, and/or were sold as accessories or spares, or provided as replacements through support.

We have validated the serial numbers of the units and CT numbers of the batteries shipped along with the notebooks for “University of NSW” & found none of them are under affected scope.

However, we encourage customers to go to the HP Battery Recall website at: to check if their battery is affected and ensure there is no impact on end users.

Virtually there

2016 is shaping up to be a significant year for Virtual Reality (VR). A plethora of devices, applications and content will be added to newly released VR platforms such as Oculus Rift, Samsung Gear VR, Sony Playstation VR, HTC Vive and Google cardboard.

Read more here...

Position Statement for Apple OS X El Capitan (10.11)

In November 2015, UNSW IT is expecting to provide OS X 10.11 "El Capitan" as the new "Mac Cloud Platform” offering, and will be completing upgrades to various applications to ensure compatibility during October/November. We request all "Mac SOE" users to not attempt to perform the "El Capitan” upgrade themselves until we make further announcements of the above supported November release plan.

Read more here...

Position Statement – MS Windows 10

Some Windows 10 editions were released this week and UNSW IT is excited at the capabilities this new version will provide to staff and students.

We are in the process of preparing for full Windows 10 SOE support in 2016, aligned to other anticipated interdependent initiatives of cloud mail, cloud storage and Office 2013/365.

Read more here...

UNSW Information CryptoLocker Ransomware

Malicious software (malware) has been circulating at UNSW posing as a parcel delivery notification from Australia Post.

The malware is spread by a link in an email which directs people to a fake Australia Post website.

Read more here...


MYCLOUD is the UNSW private cloud infrastructure that enables staff to deploy servers through a web portal. Staff can select to build a range of specific servers such as MS-SQL server or Apache Web server directly from their web browser.

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UNSW Information Shellshock Vulnerability

An IT vulnerability now referred to as the Shellshock Vulnerability has been widely reported in the media.

UNSW IT have implemented security measures against this threat and continue to monitor the situation. Assessment of UNSW public facing systems is ongoing with mitigation activities being performed on systems found to be at risk.

Read more here...

UNSW Information Security Awareness Campaign, 12th Oct – 16th Oct

Just like computers, people store, process, and transfer information. However, very little has been done to secure the “human”. As a result, people rather than technology are the primary attack vector. Security Awareness is one of the most effective ways to address this problem.

UNSW has partnered with the Government “Stay Smart Online” initiative to promote general online security awareness.

Read more here...

Phishing Email Alert

Please be aware that Phishing (scam) emails are currently circulating at UNSW requesting users to submit their username and password. Phishing is an attempt by hackers and scammers to acquire sensitive information such as usernames and passwords by masquerading as a trustworthy entity in an email. Staff or students who have responded to such emails are advised to change their zPass immediately via UNSW Identity Manager.

NOTE: UNSW IT or the IT Service Centre will never request usernames and passwords or other sensitive information via email.

If you are unsure about the authenticity of an email, contact the IT Service Centre on 9385 1333.

Read more here...

Office 365 Wave 15 Upgrade

In collaboration with Microsoft, UNSW will be upgrading your zmail account to a new version of Office 365, version Wave 15. Some of the new features include an improved web app experience, and the ability to view shared calendars and link your social media.

Read more here...

zMail move to Office 365

Microsoft is replacing the Live@edu account with two separate accounts:

  • An Office 365 account, which will continue to be associated with UNSW and is used to access your UNSW email;

  • A personal Microsoft account, which will retain access to SkyDrive, Messenger and other Microsoft services and is not used to access your UNSW email.

  • Microsoft Office 365 includes online versions of your favourite Office features and allows you to create sophisticated reports and presentations, collaborate in real time with classmates as well as share and edit documents from computers and mobile devices.

    Read more here...

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    Page Last updated: Tuesday, September 20th, 2016