This system was implemented as part of the HE (Higher Education) Remediation program of work to maximise the technology platform that many of our administrative systems run on.
- NS HE – Production and Test environments
1. A zPass password
To access APPS.UNSW you need a zPass password. If you have a SOE Desktop or use the CA Service Desk, you will already be using your zPass password.
If you don’t have an SOE desktop and haven’t yet set up a zPass you will need to do this before you can access APPS.UNSW. Refer to the page ‘How to Create your own zPass password’.
2. A Citrix Receiver client
Any Citrix client version will provide access, however it is recommended you download the latest version as this will give you the full features of APPS.UNSW.
Download the Citrix Client
SOE Desktop users: The new client will be installed on your machine remotely by central IT, and the old client will be removed in the process. If this hasn’t happened at the time of deployment, please raise a Service Request.
Non-SOE Desktop users: It is recommended you get your local IT support team to install the Citrix client for you. You can do this by contacting the IT Service Centre. It is also recommended you uninstall any existing Citrix clients.
The applications that are presented to you when you log in to APPS.UNSW, such as the NS HE application, are dependent on settings created by the administration staff.
If you successfully log in but don’t see the applications you require, please contact the IT Service Centre requesting the application(s) you need. You will need to specify if you need test environments as well as production. For example, if you perform user-acceptance testing in NS HE you will need to specify this as well as production.
Accessing the Test environment
To access the test directory, contact the IT Service Centre. When making the request ensure you ask for a zPass reset in the ‘ADTEST’ directory. If you are not specific, you may get your ordinary zPass reset instead.
The test environment is accessed via testapps.unsw.edu.au. Use this link to access the NS HE test environments. Log in to the Test environment using the login details sent to you by the IT Service Desk when you requested your ADTEST reset (above).
The HE Report Distribution is now a service accessible via myUNSW. If you regularly generate reports with either Crystal or SPF output, it is recommended you access report distribution via APPS.UNSW because it contains all the required viewers.
To do this, click ‘Start’ from the APPS.UNSW desktop and select myUNSW. Login with your normal MyUNSW User ID and Password. The report distribution can be accessed from the following locations:
- My Staff Profile tab > My Staff Services channel
- Academic Admin tab > Student & Academic Admin channel
- Home tab > Utilities channel
The existing Notes report distribution will still be available for a period of time after the myUNSW reports is fully deployed.
There is a quick reference guide available for the Report Distribution service – see the Help section below.
* You will require your staff ID and zPass to download these files.
Guides for Users
|APPS.UNSW Guide for HE SOE Desktop Users [pdf]|
|APPS.UNSW Guide for HE Non SOE Desktop Users [pdf]|
Guides for IT Support Staff
|Citrix Receiver Installation Guide for non SOE Mac and Window users [pdf]|
HE Report Distribution Guides
|myUNSW Report Distribution Guide - For Users [pdf]|
|myUNSW Report Distribution Guide - For Administrators [pdf]|