For small numbers or individual adds, moves or changes to a UNSW extension a Comms RWS is required. Prior to raising the RWS the following information should be gathered for the old and or new location.
For larger numbers, a Comms RWS is still required however a project will be established and a project manager appointed to assist with the relocation of telephony services.
The default dialing access for all UNSW extensions is metropolitan. (Local Calls only). The follow levels of access are available.
|Internal||Access to call other UNSW extensions only.|
|Metropolitan||Access to call local numbers only (Sydney metropolitan area) + UNSW Extensions|
|Mobile||Access to call mobile numbers and local calls + UNSW Extensions|
|STD (no mobile)||Access to call Australia wide numbers and local calls + UNSW Extensions, but not mobile numbers|
|Mobile/STD Business hours||Access to call national, mobile and local calls (8:00am to 6:00pm) + UNSW Extensions|
|Mobile/STD (24x7)||Access to call national, mobile and local calls + UNSW Extensions|
|IDD||Access to call International, national, mobile and local calls + UNSW Extensions|
Check the availability of primary online services such as myUNSW, my eLearning Vista, Blackboard etc