Audio Conference Services

Audio Conference Services

Conferencing options

Voice Networks provides a number of different conferencing services

 

Three-party conference calls on all UNSW PABX phones

A three party conference call is available from any UNSW PABX extension and does not require a booking, unless you wish to hire a Polycom audio conference phone from UNSW IT.

To make a three party conference using an analogue handset:

i. Dial the first party and press 'flash' or 'recall' depending on the make and model of your handset
ii. Dial the second party and when they pickup press 'flash' or 'recall' again;
You have established a three party conference. To end the conference, simply hang up.

To make a three party conference using a digital handset:

For NEC Current models (DT300 and DT700)

i. Dial the first party once they have picked up, press 'Transfer' or 'TRF'
ii. Dial the second party and when they pickup you will see 'CONF' on the lower portion of the screen. Press the key immediately beneath (Third key from the right);
You have established a three party conference. To end the conference, simply hang up.

For NEC Superseded Models

i. Dial the first party once they have picked up, press 'Transfer' or 'TRF'
ii. Dial the second party and when they pickup press the 'Conf' key;
You have established a three party conference. To end the conference, simply hang up.

Conference Phones

Voice Networks has a number of audio conference phones available for staff use at no cost for a limited period, subject to availability. These phones require an analogue port (i.e.. one that an analogue phone is currently connected to). Click here for the Conference phones

Conference Bridges

Voice Networks offers a number of conference bridge solutions

  • 8 Party or 32 Party Conference Service ( Unmoderated )
  • 8 Party Conference Service ( Moderated )

8 Party and 32 Party Unmoderated Service

The eight and thirty two party un-moderated conference services are dial-in services. All parties dial a conference number to join the audio conference. When the conference is completed all parties simply hang up.

8 Party Moderated Conference Service

The eight party moderated conference service provides a moderator facility with a dial-in and dial-out capability. The moderator facility enables;

  • Locking of the conference, to prevent unwanted attendees
  • Disconnection of all attendees when required
  • Dial-out capabilities - the moderator dials each party and transfers them into the conference

Booking a Conference Bridge

Bookings are required for the 8 and 32 party services and should be made at least five working days prior to the audio conference via the IT Service Centre. Bookings outside this time are best effort and subject to availability. To make a booking create a service request containing all of the information in the table below. You can include this information in an email to itservicecentre@unsw.edu.au or create your own service request via IT Self-Service.

Audio Conference Booking Details

  • Conference Title
  • Moderator/contact name
  • Email address
  • Phone
  • Type of conference required
    • 8 party unmoderated
    • 8 party moderated
    • 32 party unmoderated
  • Date
  • Start time
  • End time

Once the service request is received by UNSW IT Voice Networks you will be contacted and advised of availability. If your preferred conference time is not available, an alternative time can be arranged. Bookings are confirmed via an email that contains operational procedures and support contact numbers.

Page Last updated: Monday, December 10th, 2012