For Staff> zPass> Create zPass

Create a zPass

How to create your own zPass password

If you don't have a zPass you can create your own as follows:

NOTE: you need to enter a z number user ID to access the IDM web site below. If you don't know what a z number is, refer to the About zPass page.

Step 1. Go to the UNSW Identity Manager web site:


- In the User ID field enter your UNSW Staff Number in the form of z1234567 (see this explanation)

- In the Password field enter your current UniPass password.
(If you can't remember your UniPass phone the IT Service Centre on (02) 9385 1333)



If you have logged into UNSW Identity Manager previously, you can hide first time user instructions

Step 2. Agree to the 'Conditions of Use - UNSW ICT Resources. This will only appear the first time you log into the IDM web site.

Step 3. Forgotten Password - Identity Questions

If you are a new user to the IDM Self Service tool you will be asked to answer the following questions. These are used to identify you if you forget your password.

login screen

You can change these at a later date if you wish through this IDM interface.

Step 4. On the User Accounts section, click the button Change zPass'. As you do not already have a zPass, you will be creating one here.

click change zpass

Step 5. Type a password of your choosing into the 'New Password' field.

Your zPass must;

  • be at least 8 characters long
  • contain characters from at least three of the following four categories:
- Uppercase letters (A B C ...)
- Lowercase letters (a b c ...)
- Numbers (0 1 2 3 4 5 6 7 8 9)
- Non-alphanumeric and Unicode characters eg ` ~ ! @ # $ % ^ & * - + = | \ { } [ ] ( ) : ; " ' < > , . ? /

Your zPass cannot:

  • be any of your last 12 zPass passwords
  • contain three or more consecutive characters from your given names or surname

Note: Your zPass will expire 6 months after creation or last change date. At this time you will need to log into IDM Self Service to change your zPass.

Re-enter your new password in the 'Confirm Password' field then click 'Change Password'.

set timezone

Step 6. You have now created your zPass. Click the 'LOGOUT' button to exit your Identity Manager account.

set timezone

You can test your zPass immediately by re-entering the IDM site by using your zPass in the Password field.

If you have any issues with the above process, call the IT Service Centre on (02) 9385 1333 or send an email to ITServiceCentre@unsw.edu.au