University of New South Wales - UNSW IT

Student Email Upgrade

UNSW IT is upgrading the student email system; this means there will be changes to how you access your mailbox and other UNSW online services. For Mobile Device User Guides, Email Client Guides, FAQ and more information about your email service, please visit www.cloudemail.unsw.edu.au.

You can login your student email via Microsoft Online website.

Username: zID@ad.unsw.edu.au. For example z1234567@ad.unsw.edu.au

Password: zPass

PLEASE NOTE: Your email address will not be changing, you will retain your @student.unsw.edu.au email.
Example j.citizen@student.unsw.edu.au and z1234567@student.unsw.edu.au

To check your email address or update your email alias, please go to Identity Manager

Device Set-up Guides and Instructions

Please go to the http://www.cloudemail.unsw.edu.au/ page for instructions to setup your device.

Who can I contact for further information or support?

Contact the IT Service Centre at (02)9385-1333 or email to ITServiceCentre@unsw.edu.au

IT Service Centre

(02) 9385 1333
itservicecentre@unsw.edu.au
Submit an online Service Request

Service Status

Check the availability of primary online services such as myUNSW, Moodle, IDM etc

Service Status

UNSW Resources

UNSW Email

Student Email Upgrade

Device Set-up Guides and Instructions

Who can I contact for further information or support?

IT Service Centre