[an error occurred while processing this directive]
For Students> File Storage> For Windows

File Service Access for Windows Users

How you access the file service varies according to the configuration of the computer you are using and where you are trying to access from.

Accessing UNSW File Service via wireless or broadband

Safe Use of Public Access computers

When you are using public access computers such as those found in internet cafes, libraries, airports and hotels, you need to take extra precautions in protecting your sensitive information and data.

Computers in these environments may contain malicious software that could monitor keystrokes, capture your username and password or infect USB devices attached to them. As a precaution you should assume that computers in these environments lack adequate security and take measures to protect your sensitive online activities.


  • Don't tick 'Save my password' when accessing your personal accounts such as email, social networks etc, the UNSW file service or other UNSW online services.
  • Avoid accessing your bank account or doing credit card transactions on public access computers. Use a phone for these transactions instead.
  • Clear the browser's history, quit the web browser and log off before leaving the computer, so that others can't retrieve your browsing sessions.
  • Be aware that a USB memory stick plugged into these computers may become infected and install malicious software on the next computer you plug the USB stick into.

For a more detailed guide to safe use, refer to Stay Smart Online

You can access your Home Drive and Shared Folders via an Internet connection from home or other remote location as follows:

  1. Open 'My Network Places'
  2. Click 'Add a network place'
  3. Enter the path 'myfiles.unsw.edu.au' when prompted
  4. Enter 'ADUNSW\' followed by your z student number eg 'ADUNSW\z1234567' and enter your zPass password

Select 'remember password' only if you are using your own computer. Note: you should not select this if you are using a public or untrusted computer such as those in computer labs, libraries and internet cafes.

Accessing the UNSW File Service via a web browser

You can access your files using any popular web browser such as Internet Explorer, Firefox, Opera, Safari, or Google Chrome.

NOTE: You can only download, not upload, files via a web browser. To upload files, use one of the options listed above.

1. Enter the following URL or click on the link below

2. Enter your z student number (in the form of z1231467) and zPass password when prompted

You should see a web page with the following content;

University of New South Wales
File System

My Home Drive:

Shared Data Folders:

If you click on your 'My Home Drive' link you can browse your drive's contents (it may be empty to start off with). To download a file, click on its filename.

The Shared Data Folders contain shared folders and files you have access to. OneUNSW may contain shared folders from your faculty, school or project you are a member of.

If you don't have a Home Drive on the file service you will see a message "Sorry, you don't appear to have a Home Drive". If this occurs contact the IT Service Centre.

Unacceptable filename characters

When transferring files to the UNSW File Service remotely (off campus) please check that none of these characters are present in any filenames you are attempting to upload:

  • %00 to %99 (i.e. % followed by any 2 numeric digits)
  • *
  • ?
  • <
  • >
  • |
  • /
  • \