Services & Support for Students

Services & Support for Students

Getting started at UNSW - a guide for new students


As a new student at UNSW you will receive a student ID when you collect your student card. You use this as your UNSW username with either your zPass or UniPass password to access online resources at UNSW. Each student is automatically assigned a UNSW email address and can use the free student email service. On campus, students with laptops and mobile devices can access the free UniWide wireless service. For more details on these and other services click the links below. If you require support for IT related matters contact the IT Service Centre.



IT Service Centre

  (02) 9385 1333
  itservicecentre@unsw.edu.au
Submit an online Service Request How long is it going to take to resolve my call?

Service Status

Check the availability of primary online services such as myUNSW, Blackboard etc

UNSW Resources


Page Last updated: Thursday, September 29th, 2016