You can access your student email via Microsoft Online.
Your username for email account is zID@zmail.unsw.edu.au. For example firstname.lastname@example.org. You can no longer login using your UNSW zID and zPass.
To reset your email password:
1. Please navigate to https://password.zmail.unsw.edu.au.
2. Click on "You can change your Microsoft password here."
3. Enter your zID in the username field and your zPass in the password field (what you use for UNSW and Identity Manager)
4. You will then be able to change your password
Please keep in mind that the above email@example.com is NOT your email address, but your username to access the email service.
To check what your email address is, please go to Identity Manager
Check the availability of primary online services such as myUNSW, Moodle, IDM etc