zMail - email for undergraduate students

zMail - email for undergraduate students

UNSW IT is upgrading the student zMail system and you will no longer use your zMail account from 18/07/2016. Please visit for information to access your new student email account.

You can access your student email via Microsoft Online.

Your username for email account is For example You can no longer login using your UNSW zID and zPass.

To reset your email password:

1. Please navigate to
2. Click on "You can change your Microsoft password here."
3. Enter your zID in the username field and your zPass in the password field (what you use for UNSW and Identity Manager)
4. You will then be able to change your password

Please keep in mind that the above is NOT your email address, but your username to access the email service.

To check what your email address is, please go to Identity Manager

Device Set-up Guides and Instructions

Please go to the zMail Setup Instructions page to configure your device.

Who can I contact for further information or support?

Page Last updated: Monday, July 18th, 2016