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For Students> zMail

zMail Email Service


Microsoft Office 365 Wave 15 More...

The website for zMail is https://login.microsoftonline.com Please note that you can no longer login using your UNSW zID and zPass. You must login with your Microsoft ID and password.Your ID is your znumber@zmail.unsw.edu.au (e.g. z1234567@zmail.unsw.edu.au). If you don't know your Microsoft password you can reset it via: https://password.zmail.unsw.edu.au . Please be aware that you will be prompted to authenticate using your zID and zPass to reset your Microsoft password. More information about the zMail move...

Web-based email for UNSW students & alumni

zMail is an email service for UNSW undergraduate students, non-research Postgraduates and Alumni. zMail emails can be accessed and managed via a feature-rich web interface and each zMail account comes with an email storage capacity of 25GB and allows for 25MB file transfers. Read more...

Getting started with zMail

NOTE: You can no longer login to zMail using your zID and zPass. You must use your Microsoft ID to log in

Your zMail account can be accessed as soon as you complete your initial enrolment at UNSW. Before you start using the zMail email service, you should select a preferred email alias (such as s.surname or sam.surname@student.unsw.edu.au etc).


Further information regarding the zMail service can be found on the following pages:
Beware of 'Webmail' email phishing scams

From time to time email scammers send fake emails purportedly from 'UNSW Webmail' or 'Webmail Help Desk' etc or addressed to 'Dear Webmail User'. 'Webmail' is not a UNSW email service or product name. These emails variously state that 'Webmail' is being changed or upgraded, over quota or your password has been lost and you need to change your password via a link in the email. These are scam (phishing) emails designed to trick users into providing their usernames, passwords and date of birth. They do not originate from UNSW. Variations of these emails are targeted to many Australian and international universities throughout the year. UNSW IT will never ask you to provide your username and password or other sensitive information via a link in an email. You should delete these emails immediately. If you are unsure of their origin contact the IT Service Centre.


About the zMail service

zMail is an email service for all UNSW undergraduate students, postgraduate coursework students and alumni.

Your zMail account will exist for life, as long as you maintain an association with the University either as a student or as a UNSW alumnus.

The zMail service is a web-based email service that is managed and provisioned by UNSW and hosted by Microsoft at a number of sites in the USA.

More information on the zMail service and features can be found on the zMail FAQ page.


zMail email address formats

The zMail email address format is as follows:

Students – z1234567@student.unsw.edu.au (or s.surname@student.unsw.edu.au)
Alumni – z1234567@unswalumni.com (or s.surname@unswalumni.com)

Where z1234567 is your student number. The email alias (e.g. s.surname) is allocated when your account is created, however it may be changed to an alternative alias.

Emails in the @student.unsw.edu.au or @unswalumni.com address format are sent or received via the UNSW Email Gateway.

Note: as zMail is hosted on Microsoft's Outlook Live site, you may see your login ID in the following form when displayed on Outlook Live interfaces:

z1234567@zmail.unsw.edu.au

This is your Microsoft ID. Note the above format should not be used in addressing email as correct delivery can not be assured.


Compatible web browsers

zMail will run on any browser that supports HTML 3.2 and ECMAscript. Recent versions of Internet Explorer, Safari and Firefox (PC and Mac) support these features.

To get the maximum benefit from the web-based email client, Microsoft recommends Internet Explorer 7 or above running on Windows. Otherwise, Microsoft recommends the following the minimum specifications (later versions of these browsers should also be compatible):

  • Windows XP - Internet Explorer 6 or above
  • Windows Vista - Internet Explorer 7 or above
  • Windows - Mozilla Firefox 1.8 Windows - Opera 7.54 or above
  • Apple - Safari 1.2 or above