Your zMail account can be accessed as soon as you complete your initial enrolment at UNSW. Before you start using the zMail email service, you should select a preferred email alias (such as s.surname or firstname.lastname@example.org etc).
1. Review your allocated email alias
2. Log into https://login.microsoftonline.com
3. If unknown, reset your Microsoft ID password here
Further information regarding the zMail service can be found on the following pages:
Access zMail via Email Clients or Smartphones
FAQs - Common Questions and Issues
zMail is an email service for all UNSW undergraduate students, postgraduate coursework students and alumni.
Your zMail account will exist for life, as long as you maintain an association with the University either as a student or as a UNSW alumnus.
The zMail service is a web-based email service that is managed and provisioned by UNSW and hosted by Microsoft at a number of sites in the USA.
More information on the zMail service and features can be found on the zMail FAQ page.
The zMail email address format is as follows:
Alumni – email@example.com (or firstname.lastname@example.org)
Where z1234567 is your student number. The email alias (e.g. s.surname) is allocated when your account is created, however it may be changed to an alternative alias.
Emails in the @student.unsw.edu.au or @unswalumni.com address format are sent or received via the UNSW Email Gateway.
Note: as zMail is hosted on Microsoft's Outlook Live site, you may see your login ID in the following form when displayed on Outlook Live interfaces:
This is your Microsoft ID. Note the above format should not be used in addressing email as correct delivery can not be assured.
To get the maximum benefit from the web-based email client, Microsoft recommends Internet Explorer 7 or above running on Windows. Otherwise, Microsoft recommends the following the minimum specifications (later versions of these browsers should also be compatible):
- Windows XP - Internet Explorer 6 or above
- Windows Vista - Internet Explorer 7 or above
- Windows - Mozilla Firefox 1.8 Windows - Opera 7.54 or above
- Apple - Safari 1.2 or above