For Students> zPass> Create zPass

Creating a zPass

How to create your own zPass password

If you don't have a zPass you can create your own as follows:

Step 1. Go to the UNSW Identity Manager web site:


- In the User ID field enter your UNSW Student Number (ie z1234567)

- In the Password field enter your UniPass password.
(If you can’t remember your UniPass phone the IT Service Centre on (02) 9385 1333)



If you have logged into UNSW Identity Manager previously, you can hide first time user instructions

If this is the first time you have logged in to the IDM site you will be prompted to agree to the conditions of use and answer the authentication questions.

Agree to the Conditions of use - UNSW ICT Resources.

Supply answers of your choosing to the Answers to Authentication Questions table. In future, if you return to the Identity Manager website and press the ‘Forget your password?’ button you will be presented with some of these questions to answer.

It is important that you enter the answers accurately to ensure you can answer them in future.

Hint: If you have never owned a car, enter the word none in that field.

Click ‘Save’ to save your entries and exit the responses table.

Step 2. On the User Accounts section, click the button ‘Change zPass’. As you do not already have a zPass, you will be creating one here.

click change zpass

Step 3. Type a password of your choosing into the ‘New Password’ field.

Your zPass must;

  • be at least 8 characters long
  • contain characters from at least three of the following four categories:
- Uppercase letters (A B C ...)
- Lowercase letters (a b c ...)
- Numbers (0 1 2 3 4 5 6 7 8 9)
- Non-alphanumeric and Unicode characters eg ` ~ ! @ # $ % ^ & * - + = | \ { } [ ] ( ) : ; " ' < > , . ? /

Your zPass cannot:

  • be any of your last 12 zPass passwords
  • contain three or more consecutive characters from your given names or surname

Note: Your zPass will expire 6 months after creation or last change date. At this time you will need to log into IDM Self Service to change your zPass.

Re-enter your new password in the 'Confirm Password' field then click 'Change Password'.

set timezone

Step 4. You have now created your zPass. Click the 'LOGOUT' button to exit your Identity Manager account.

set timezone

You can test your zPass immediately by re-entering the IDM site by using your zPass in the Password field.

If you have any issues with the above process, call the IT Service Centre on (02) 9385 1333 or send an email to ITServiceCentre@unsw.edu.au